nzxt customer service reddit
Tbh when sending a PC. If no it might be better to arrange nzxt to send you an HDD only and then have you put it in your rig yourself.
Nzxt Customer Service Issues R Nzxt
How to Access Crash Reports and DMP files.
. Return the products in their original packaging in as-new condition along with any media documentation and any other items that were included in your original shipment. I purchased the NZXT BLD Starter PC PLUS WHITE as COVID-19 struck and my iBuyPower gaming PC of 7 years had finally broken down graphics card went bad. You are going to lose a lot of people.
Auto-updates always crash because the Kraken cooling suddenly for no reason goes to maximum and stays there - loud and annoying. Checking your PC Reliability Monitor and Retrieving DMP Files. How can we help you today.
My h510 elite side panel broke and I submitted my invoice and serial number but havent gotten a. Windows automatic upgrades on my BLD gaming PC. Search our knowledge base for answers to common questions.
Troubleshooting high CPU or GPU temps. NZXT please fix your customer support. NZXT Return Policy.
I have had many cases H1 S340 elite hue products and many others etc. The fan remote had a huge chunk out of it. If you receive the wrong product you have 14 days to report this to our customer service team.
In the case that an RMA Exchange is needed the agent will issue an RMA number and send you a confirmation email. They revamped their whole website and their quality to a way higher degree. Nothing damaged and their support was quite helpful with shipping updates and such.
If yes easy fix yourself. Learning from a mistake can be more valuable than not. It worked great for a week.
Had a issue with a game code that was promised but that was quickly resolved by Dakota Grizzle who helped me very quickly and got me the code. The NZXT Store reserves the right to deny any return or exchange. Submitted a support ticket waited a whole week only to get a reply to look at one of their support articles even though the problem I outlined in the initial ticket.
I recieved my 1st pc from nzxt it was a BLD. Treat others as you would like to be treated. All refurbished products have a 30-day exchange policy in the event of product defects.
For refurbished computer components all sales are final. Dropped Frames or Connection Problems While Streaming. The company could be the best but incompetence ruins it.
This is the worst customer service Ive ever experienced. You have a strong fan base and this is not a good way to keep and build your product. This happens every week on a Monday evening when the updates start.
If you have another drive you can use your pc in the meantime and installing a drive is incredibly easy. I just finished a new build and the best case size and layout available to me was NZXT. You cannot disable updates which makes it impossible to avoid this.
I keep purchasing because the customer service has been great. The Customer Service Agent will walk you through a few troubleshooting steps to make sure the product is in need of a full replacement. So my case had a fan die within a couple months and I wanted a replacement.
City of Industry CA 91744-3927 Tel. In total I paid 1206 for the PC shipping and and extra 100 processing fee. Aim to include as much information and detail in your request as possible to reduce delays between replies.
And appear to be stupid rather than open it and remove all doubt. NZXT has some nice PC cases even with a few issues with threaded holes. My BLD PC Keeps Blue ScreeningCrashing.
TEAM WORK Our teamwork inspires people to make their best contributions- we share lessons learnt identify areas to improve upon and celebrate our shared accomplishments. This is exactly why I choose prebuilt because of the customer support and. Worst 3131 dollars ever spent.
FIRST OF ALL THEIR WARRANTY FOR REFUND IS ONLY 2 WEEKS AFTER DELIVERY DATE BE AWARE. Long story short started experiencing problems with the Creator PC after I bought it about 2 months ago. Good pay jobs is really easy learning how to.
I did talk to a Shelby last week and he was super helpful but he also sounded VERY overworked. A Customer Service Agent will be handling your ticket within 24 hours. I had the same experience.
I know NZXT is short staffed but Ive called no less than 20 times each time the estimated wait is 4-10 minutes and Ive waited 30 min every time. Its important to us that our customer service is reliable receptive prompt in follow ups and offers easy-to-use self-help tools. Its best to keep your mouth shut.
Would recommend NZXT and LetsBld to anyone who wants a quality computer. 17 reviews of NZXT Amazing company with phenomenal customer support. I think a lot of people are impatient.
NZXT Software for CPU Cooling Hardware is appalling. None of my fans plugged into it. There is nothing wrong with being wrong.
Then the bluescreens then the crashing The missing parts I started to notice. The customer service reps I spoke with were all very kind professional understanding of my pc knowledge and expertly helped me to discover the problem. For me it has been fantastic actually.
Instead of reading reviews from two or more years ago give this company a chance. I was thinking the same thing and one day. They have resolved every issue I had with zero pushback and parts were shipped in a timely manner.
Anyone whos ever bought a product outside of Japan or. NZXT used to be a place where I loved going to work to but management somehow changed it into a regular miserable job that just pays well.
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